SHIPPING POLICY

Thank you for choosing Werfdex LLC. We are committed to providing customers with fast, secure, and reliable delivery services. Below is our shipping policy to help you understand order processing, delivery, and related matters.

1. Processing Time
   All orders will be processed and shipped within 1-3 business days (excluding weekends and holidays).

Minor delays may occur due to inventory updates, address confirmation, or payment verification issues, and we will notify you promptly.

2. Shipping Service Providers
   We partner with multiple reliable logistics providers, including UPS, FedEx, DHL, USPS, and others. The system will automatically select the most suitable shipping method based on your delivery address and order weight.
3. Shipping Time
   Domestic Orders: Typically delivered within 5-7 business days.
   Domestic Express Orders: Typically delivered within 2-5 business days.
   International Orders: Depending on the destination, usually delivered within 7-20 business days.
   (Note: Shipping times are estimates and may vary based on the carrier and local customs processing speed.)
4. Shipping Fees
   Shipping fees will be automatically calculated at checkout based on your delivery address and order weight.
5. Order Tracking
   Once your order is shipped, you will receive a confirmation email containing the tracking number.

You can use this tracking number to monitor the delivery progress in real-time on the carrier’s official website.

6. Shipping Risks & Liability
   Once an order is shipped, shipping risks transfer to the customer.

If your package experiences delays, loss, or damage during transit, please contact us immediately, and we will assist you in resolving the issue with the carrier.

Please ensure accurate and complete shipping information to avoid delays or returns due to incorrect addresses.

7. International Shipping & Customs Duties
   For international orders, local customs policies may apply. Any applicable duties, import taxes, or fees are the responsibility of the recipient.

Werfdex LLC is not responsible for customs delays or additional charges.

Contact Information
If you encounter any issues with your order’s delivery, please contact our customer service team:
Email: mohammad@werfdex.store